Security at Fillflow
Your data security is our top priority. We implement industry-leading practices to protect your information and ensure platform reliability.
Encryption
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your passwords are hashed using industry-standard algorithms.
Authentication
Secure authentication with Firebase, supporting email/password and OAuth providers. Session management with automatic timeout.
Infrastructure
Hosted on secure cloud infrastructure with automatic backups, DDoS protection, and 99.9% uptime SLA.
Access Controls
Role-based access control, audit logs, and principle of least privilege across all systems.
Compliance
GDPR and CCPA compliant. Regular security audits and vulnerability assessments.
Monitoring
24/7 security monitoring, automated threat detection, and incident response procedures.
Data Protection
Encryption Standards
All data transmitted between your browser and our servers is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption. Database backups are encrypted and stored securely.
Data Isolation
Your data is logically isolated from other customers. Each account's data is segregated and access-controlled to prevent unauthorized access.
Backup and Recovery
Automated daily backups with point-in-time recovery. Backups are encrypted and stored in geographically distributed locations for disaster recovery.
Application Security
Secure Development
We follow secure coding practices, conduct code reviews, and use automated security scanning tools. All code changes go through rigorous testing before deployment.
Vulnerability Management
Regular security assessments and penetration testing. We maintain a vulnerability disclosure program and respond promptly to security reports.
Dependency Management
All third-party dependencies are regularly updated and scanned for known vulnerabilities. We monitor security advisories and apply patches promptly.
Infrastructure Security
Cloud Infrastructure
Hosted on enterprise-grade cloud infrastructure with built-in DDoS protection, firewalls, and intrusion detection systems.
Network Security
Network segmentation, private subnets, and strict firewall rules. All administrative access requires VPN and multi-factor authentication.
Monitoring and Logging
24/7 monitoring of system health, security events, and anomalous activity. Comprehensive logging with secure log retention and analysis.
Compliance and Certifications
GDPR Compliance
Full compliance with EU General Data Protection Regulation. Data processing agreements available upon request.
CCPA Compliance
Compliant with California Consumer Privacy Act. Users can request data access, deletion, and opt-out of data sharing.
Security Audits
Regular third-party security audits and penetration testing. We continuously improve our security posture based on findings.
Incident Response
Response Plan
We maintain a comprehensive incident response plan with defined procedures for detection, containment, investigation, and recovery.
Communication
In the event of a security incident affecting user data, we will notify affected users promptly and transparently about the nature and scope of the incident.
Your Responsibilities
While we implement strong security measures, you also play a role in keeping your account secure:
- Use a strong, unique password for your Fillflow account
- Never share your account credentials with others
- Log out when using shared or public computers
- Report any suspicious activity immediately
- Keep your email account secure (used for password resets)
- Review your account activity regularly
Report a Security Issue
If you discover a security vulnerability or have concerns about our security practices, please contact our security team immediately.
Contact Security TeamWe take all security reports seriously and will respond within 24 hours.